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Report an incident by phone or email
 
   
 

Report an incident by phone or email 

For instances where it is not possible to speak to your supervisor or general manager, for whatever reason, you can report your concerns via email or a toll-free telephone number. The Reporting Line email and telephone numbers are independently run by Expolink. Incidents reported both via email and the telephone line will be relayed in confidence and, if requested, on an anonymous basis to the Head of Internal Audit for appropriate action.

Country Telephone Country Telephone

Argentina

0800 6662603

Mauritania

Aruba

Netherlands

0800 022 9026

Australia

1800 121 889

New Caledonia

Barbados

Norway

800 14870

Belgium

0800 71025

Papua New Guinea

Brazil

0800 891 8807

Peru

Canada

1888 268 5816

Philippines

1800 1442 0076

Chile

123 002 004 12

Republic of Congo (Brazzaville)

China Netcom

00800 3838 3000

Singapore 

800 4411 140

China Telecom

10800 441 0078

South Africa

0800 990520

Colombia

01800 944 4796

Spain

900 944401

Dominican Republic

Swaziland

France

0800 900240

Switzerland

0800 563823

Germany

0800 182 3246

Tanzania

Ireland

United Arab Emirates

8000 44 138 73

Kazakhstan

United Kingdom

0800 374199

Luxembourg

8002 4450

United States

1877 533 5310

Malaysia

1800 807055    

* Collect call/reverse charge number steps as follows:

  1. Caller dials their country operator
  2. Asks for an international collect call or reverse charge to 0044 1249 661 808
  3. Operator will dial the number and speak to an Expolink Operator who will accept the call and charges
  4. Country operator connects caller to Expolink, leaves the call and then the call takes place as normal

Any breaches of Xstrata’s Business Principles, policies or prevailing legislation can also be reported via Expolink Reporting Hotline web reporting system.

The Expolink Reporting Hotline web reporting system is a confidential and anonymous solution for reporting fraud, misconduct and irregular behaviour in the workplace.

Raise a concern by email

ethics@xstata.com can be used to report any concerns about compliance with the Business principles via email.